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Shi Xiaoming: ALE is the leader in hybrid cloud communications and IoT network architecture

2018-05-15 10:49:51 Author: Source: C114 China Communication Network comments:0  Click:


With the digital transformation and cloudization, the enterprise market has undergone profound changes. As a 100-year-old company that has occupied an important position in the corporate communications market for communications equipment and solutions, Alcatel-Lucent Enterprise Communications (ALE) is also adapting to the trend of the times and providing companies with digital transformation solutions to help companies transform and upgrade.
Shi Xiaoming, chairman of ALE China, stated that the digital transformation changed the business process and business model of the company, allowing the company to achieve higher efficiency at a lower cost and create greater business value for the company. As a provider of digital transformation solutions, only by truly understanding the needs of customers can digital transformation be better. This is precisely the advantage of ALE with 100 years of historical experience.
Shi Xiaoming introduced that in the history of a hundred years, not only has ALE had a wealth of customer service experience to better understand the real needs of the company, but also has a wealth of products and solutions to meet the various needs of the company's digital transformation. This gives ALE the confidence to become a leader in hybrid cloud communications, a leader in CPaaS (communication platform as a service), and a leader in network architecture with IoT capabilities in the digital transformation.
Global Experience Helps China's Digital Transformation
Nearly 100 years of history, ALE has a profound technical background and rich customer service experience. At present, ALE has more than 830,000 customers worldwide, and digital transformation-related products and solutions cover corporate communications, cloud, big data, Internet of Things, AI, etc., and have helped Carrefour and the world's largest travel and holiday chain worldwide. Many large-scale enterprises such as Mediterranean Club CLUB MED and China Lodging Hotel Group achieved digital transformation. This allows ALE to have a very complete product system and a wealth of global digital transformation experience.
Shi Xiaoming believes that the rich customer resources allow ALE to see the needs of digital transformation around the world, and can timely follow the latest progress of digital transformation, provide advanced digital transformation programs and accumulate a lot of experience.
With the acquisition of 85% of Alcatel-Lucent's corporate communications business on October 1, 2014 by SASAC's China Huaxin, and completing the acquisition of the remaining shares last year, ALE has become an investment and actual holding company of the SASAC. With the background of "state-owned enterprises," ALE can more easily contribute advanced digital transformation experience to the Chinese market.
Focus on five industries to promote the rapid transition of digital transformation
Digital transformation can not be achieved by simply carrying a cloud platform. It requires companies not only to be familiar with industry characteristics and control of future trends, but also to have excellent technical and service support, Shi Xiaoming said.
ALE accumulates technology in communications and networking for many years, and in the process of business cooperation with customers and related ecosystem partners, it firmly grasps the user experience and business process as the core and continuously enhances the capabilities of existing products. Expanding into related technology areas such as Internet of Things, cloud communication, and instant messaging, enabling users, especially industry users, to deploy targeted solutions based on their own needs and in combination with technological trends; The competitiveness of business transformation also fully protects existing investments.
At present, ALE focuses on five leading industries in government, education, transportation, medical care, and hospitality to provide a complete leading digital transformation program.
For example, in the medical industry, with the development of technology and mobile Internet, the hospital's network infrastructure needs to meet many new demands, including the need for hospital staff and patients to access the Internet in hospitals, and medical devices (such as infusion pumps, patient monitors, etc.) Image acquisition equipment, etc.) networking and bandwidth requirements. On the other hand, traditional communication systems also show deficiencies in many aspects of hospitals, such as mutual cooperation among medical personnel, effective communication between doctors and patients, sharing and dissemination of various types of medical information, and the need for more efficient communication applications. appear.
To this end, ALE will provide a series of network and communications application deployment recommendations to help hospitals build "digitally-linked hospitals" with a view to serving the future now.
In the hotel industry, Alcatel-Lucent Enterprise Communications is helping to transform global hotels and real estate into digital services in order to meet the growing demand for personalized experience in the hospitality industry. Everything from scheduled rooms, room service to checkout can then be done on a new generation of devices by pressing a button or touching the screen.
In addition, Shi Xiaoming stated that ALE hopes to find more partners to work together to build an ecosystem that has industry characteristics and closely follows the development of the industry and the needs of users.
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