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Enabling Communications Service Providers to Enter the Cloud Age with Digital Transformation

2017-06-08 10:07:02 Author: Source:CTI ForumComment:0  Click:


In today's era, the information and communication technology industry is rapidly innovating, users' demands are rapidly changing, and digitalization in the vertical industry and cross-industry is being pushed forward step by step - all these require CSPs to actively change their operations. In order to compete directly with OTT providers and transform CSP into a digital service provider, the most important thing to be transformed is the core technology foundation of CSP—the network.
In May 2017, IDC and ZTE launched a joint research on the digital transformation of CSPs in the era of cloud computing, and released a white paper titled “ZTE: Enabling Communications Service Providers to Enter the Cloud Age with Digital Transformation”. The report presents the following:
The CSP network transformation will be centered on software and cloud computing. Software-defined networking (SDN) and network function virtualization (NFV) technologies will be rapidly adopted. The CSP will take full advantage of these future-oriented technologies, rather than just improving the way traditional communications technologies operate. Adopting these technologies will motivate changes in the quality of the CSP business.
Using NFV and SDN technologies, CSPs can achieve unprecedented agility, flexibility, and efficiency—but only if the way they develop services and conduct business changes as the network transitions. To achieve breakthroughs in service innovation and customer interactions, CSPs need to re-create processes and organizational structures based on agile and DevOps services and software development transformation.
Another key to the digital transformation of CSP is that CSP must be close to the thinking mode of cloud computing service providers and large enterprise IT users. Because most of the innovations and technologies that generate new competition come from this area. In other words, in order to survive in the world dominated by cloud computing players, telecommunications companies need to become participants in cloud computing—using cloud computing technologies and processes to achieve the scale, agility, and efficiency of cloud computing. Not just trying to provide relative services.
The essential changes in CSP operations will also lead to changes in the CSP supplier market. The network will become more open and form a multi-vendor pattern. Moving from a traditional sales “box” to providing solutions will highlight the value of software and services. Companies that have strengths in software innovation and cloud technology will have more advantages. They provide customers with support services that go beyond the solution itself, thus making consulting services and the ability to co-develop with customers become the key.
IDC believes that ZTE has made significant achievements in the field of network equipment suppliers. They can build a complete ICT technology platform and use cloud computing native technologies to meet the agility needs of operators. These features make it suitable for playing an important role in the digital transformation of customers' networks and services.
In response to the development characteristics of the market, IDC and ZTE Corporation released a white paper entitled "Enabling Communication Service Providers to Enter the Cloud Age with Digital Transformation".