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Remote Communication Technology Helps Carrier Group Create a New Model of Outsourced Call Center Service
Recently, the remote-sensing technical consultants once again worked together to help an operator group to develop a new channel for its development in the service outsourcing field. With the development of technology and the implementation of a new labor service system, a certain game... [full text]
Survey: Which call center technology is the most important
In the call center culture, using software solutions is a common understanding because software solutions make the decision making process easier. The call center needs to correctly predict and arrange the staff of their call center... [full text]
Far-reaching consultation papers have been compiled and published.
In everybody’s heart, there is actually a light. No matter how frustrated it is, it will not be annihilated. This light is faith. In every heart of distant people, there is also a lamp that will never be destroyed. That is becoming... [full text]

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