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Jipmer Launches 24/7 IT Service Hotline

2018-05-14 09:49:29 Author: Source:CTI ForumComment:0  Click:


CTI Forum (ctiforum.com), May 14 (Compiled / Lao Qin): Puducherry, India, April 30, 2018--Jipmer launched an all-weather IT hotline service to help users solve problems immediately, including Teachers and students.
In a news briefing, Dr. B.Vishnu Bhat, Jipmer director, said that although an IT department was established in 2017 after consulting with members of the IT Advisory Committee, a hotline must be established.
With this goal in mind, smartphones and Internet connections have been given to IT staff.
This hotline phone is 7*24 hours and can be multitasking at the same time. Users can chat, send messages, and even make video conferences to explain the nature of the problem to IT staff.
He said: "This service shortens the distance between IT departments and users."
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