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Easy-to-market CRM data storage architecture is fully upgraded

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2018-04-26 10:18:13 Author: Source:CTI ForumComment:0  Click:


In the first quarter of 2018, Sales Easy CRM launched a series of new product features. In addition to smarter applications, the easy-to-sell infrastructure team has also brought a comprehensive upgrade of the multi-tenant data storage architecture to provide users with a better, smoother user experience and more secure data storage.
Like most SaaS companies on the market today, Sales Easy CRM uses a multi-tenant (multiple logical space) schema that shares the same data storage structure (same physical space) at the beginning of its creation. The biggest benefit of this model is its simplicity and low cost. However, as the size of the customer grows, this model gradually has some problems.
Three Reasons for Slower SaaS Enterprise Data Calculations
Database refers to a group of structured data stored in a computer, especially data that can be accessed in various ways. For SaaS companies, there are three main reasons for the deceleration of data operations:
The first is the conflict of logical space. Multiple logical spaces mean that there are differences to their specific business model and data format interpretation. Sharing the same physical space means that the interpretation of these differences will conflict with each other. The simplest example: A custom field can be a numeric value or text. These two completely different contents of logic and format placed under the same field will cause difficulties for the retrieval of the database, which will seriously reduce the speed of operation.
The second is the limitation of physical space. Even if the speed of the computer is much higher than that of the human brain, more data will always require more calculations. When the data reaches a certain level and exceeds the limit that its physical space can withstand, the operation becomes extremely slow.
The third is the constraints of business space. As tenants increase, data storage needs to support more services. If all businesses (entities) are placed in the same space and indexed, these new indexes will have an exponential effect on the operating speed of the storage system.
Multi-tenant data storage hybrid architecture
Therefore, CRM Easy adopts the internationally leading multi-tenant data storage hybrid architecture to solve these three problems:
1. Data isolation through partitioned logical space
When the amount of data reaches a certain level, no matter how advanced the algorithm is used, the operation time will be significantly affected. This is just like using the human brain to do a simple addition and subtraction, but the brainpower required for the four-digit number will be consistent with the significant increase. And unlike the need to do addition, because the tenants mentioned earlier have different businesses, placing logically significant data in the same space will cause confusion in database retrieval and reduce operational efficiency. Logical space isolation is the best solution to this problem. Putting different tenants into different logical spaces not only reduces the overall data computation load, but also increases the efficiency of database operations through more homogenous data classification.
2. Data isolation by dividing physical space
Large data volume customers can enjoy a single data space. And, this data space can be flexibly scaled based on the amount of customer data. Therefore, no matter how the customer's own business changes and how data grows, the elastic data space can ensure that no matter how its own business changes and how data grows, the company's exclusive space can meet their computing needs. For medium and small customers, this is also very beneficial, because they do not need to share the same data space with large customers that consume a lot of resource data processing requests, and the data processing speed will be faster and the performance will be more stable.
For those customers who have high requirements for data security, exclusive physical space can also help them achieve secure encryption without sacrificing performance. Encryption is impossible to achieve without the physical space isolation of tenants. After using the new multi-tenant data storage architecture technology, customers who have exclusive physical space can implement full encryption of tenant data by encrypting and importing data in the original physical space, and manage their own database corresponding to the physical space without affecting performance. In case of complete protection of their data security. This cannot be achieved without a new architecture.
3, data isolation by splitting the business space
Every business (such as business opportunities, clues) is self-contained, and the premise of database operation is to index many of these entities. When all services are placed in the same space, the fields that need to be indexed will increase exponentially, which will seriously affect the speed of the database. After isolating these service spaces, the above problems will be solved well, and each space can be interconnected through foreign keys to complete the user's service request.
Summary
Sales Easy CRM has always been committed to growing with customers. Therefore, we insist on continuously investing a lot of R&D resources to provide customers with a better and safer customer experience. The multi-tenant data storage hybrid architecture is designed to provide customers with more stable, superior performance, more autonomous management, and more secure data storage. Sales Easy CRM will also upgrade the system in the second half of this year.
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