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Nimble Launches Mobile CRM 3.0

--Mobile CRM3.0 is Nimble's latest mobile contact relationship and channel manager

2018-03-02 10:24:06 Author: Source:CTI ForumComment:0  Click:


CTI Forum (Ctiforum.com) March 2 news (Compile / Lao Qin): Nimble today launched its Mobile Customer Relationship Management 3.0, which is the latest version of its mobile contact relationship and channel manager designed to make it easier for users to get from smartphones Or business conversations and context-based contacts on other mobile devices. This product is now available for iOS and this spring it will also release versions for Office 365 and G-Suite users.
Nimble Launches Mobile CRM 3.0
"I think the biggest reason for the failure of customer relationship management is the lack of use. Sales representatives do not use it because they have to use it when they find out that they have too much work to do," said Nimble CEO Jon Ferrara. (Jon Ferrara) said. "I think that Nimble is the first customer relationship management system to work for itself by building itself. No matter where you work, it will work with you, which increases the likelihood that your sales representative will use it."
The goal of Nimble's Mobile Customer Relationship Management 3.0 is to become a "personal gold business card" for users, and they can carry it wherever they go. It enables them to access social information such as historical emails, Twitter conversations, and their direct contacts directly from email, calendars, contacts, social applications, and anywhere iOS shares menus. More than 100 cloud-based business applications and social platforms provide contact data sources.
The latest version also includes these features:
  • The ability to scan business cards to create new CRM records. Nimble creates records in seconds by collecting information, including name, title, company, email, address and phone number.
  • Study the ability of new contacts. Using the iOS sharing menu in a mobile app or browser, users can use Nimble to view a person's social media profile, reach, job title, company description, and work experience.
  • View email, calendar, and social contact history capabilities. Agile automatically synchronizes email conversations, calendar events, and social interactions for each team member and every contact, making sales information readily available.
  • Ability to send tracking information and template mail. In a time-saving scenario, users can use email templates with custom merge tags and set attachments to email contacts in advance. In addition, they can also enable message tracking to monitor participation.
  • Ability to manage multiple sales channels from this area. Users can manage sales through multiple channels, use mobile voice commands for logging, and assign follow-up tasks and schedule reminders.
"Traditional CRM is difficult to use because you have to do all the work. I think that's why 99% of the world's companies don't use any customer relationship management products," Ferrara said. "Most people's customer relationship management is their inbox or spreadsheet, and Nimble's change is precisely because we are the first customer relationship management system that sales people like to use."
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