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Kun Shi Zhi Zhi Cloud Solution

2017-12-26 16:52:36 Author: Source:CTI ForumComment:0  Click:


Zhijian Cloud SaaS Service is a real-time and efficient traffic security protection service system jointly established by Nanjing Kunshi Network Technology Co., Ltd. and Alibaba Cloud. Zhijian Cloud realizes real-time traffic analysis and real-time alerting of problem traffic through voice cloning technology, voice recognition technology, scene matching technology, fuzzy scene matching algorithm and a series of technical means. It replaces traditional manual inspection inefficiency and real-time performance. The high-cost way for the majority of traffic operators to provide efficient real-time, without deployment, highly cost-effective traffic security services.
working principle
  • After the user upgrades to VOS V2.1.7.0, there is no need for any other hardware or software to deploy and the recharging is enabled.
  • According to the user's settings, the system extracts the corresponding traffic inspection. The call was drawn, and the media was completely cloned and sent to Zhizhi Cloud without affecting the transmission of the original media.
  • Zhizhi Cloud uses the real-time push mode of media streaming to send voice to the background for real-time speech recognition. After the output of the results, data analysis was conducted with Zhizhi Cloud's massive public scene library and private inspection category library.
  • Zhizhi Cloud has independently researched and developed the scene matching technology and the fuzzy comparison fault tolerance algorithm to determine whether an alarm should be triggered. Once the alarm is triggered, VOS can be sent an alarm message. The entire process is the millisecond response speed.
Smart Check Cloud Advantage
Cost advantage
  • Assume that even if the manual quality inspection efficiency is the same as the machine quality inspection efficiency and the same cost, Zhizhijianyun is more than 25 times the workload of the manpower.
  • Billing only for the duration of the valid inspection: The call is less than 6 seconds without inspection, no cost is incurred; for parts with a call greater than 40 seconds, no cost is incurred.
  • The main and called media streams can independently choose whether or not to send inspections, such as illegal and irregular services, usually only need to sample the calling party, thus reducing costs.
  • On the VOS, an arbitrary ratio sampling method that can be independently controlled by the operator is designed. For the global inspection, a separate proportional control is also designed for different docking gateways, landing gateways, and even telephone equipment.
Technical advantages
  • The user can customize the sampling ratio on the VOS, non-global inspection.
  • There is no charge for calls that are less than 6 seconds worth of calls and 40 seconds.
  • If 2% is the sampling value, within one to two hours, the traffic can be completely screened.
  • Compared with traditional manual inspection methods, it improves quality inspection efficiency and cost-effectiveness.
Technical Difficulties
Speech Cloning Technology
At the beginning of Zhijian cloud design, in order to quickly build the entire platform, it tried to use the simplest way of recording first, delaying the inspection method, and later discovered that there were many disadvantages for users in this way. First, it often requires costly investment for deployment of additional recording servers. Second, it cannot meet the need for real-time supervision of dialogue services. Third, when deployed off-site, it cannot meet the requirements of the central computing system. Bandwidth control becomes complicated. Then, thanks to its advantages in voice forwarding and data packet processing, the developed voice cloning technology diverts packets and avoids the fluctuation of the sound quality caused by the sudden full occupancy of bandwidth. Even if the operator forwards all the media on a single 5000 line and requires all quality inspections, the intelligent inspection cloud service only occupies a small amount of CPU and bandwidth resources.
Cloud-enabled SaaS capabilities
The cloud-based SAAS capability built by Zhijian Cloud, Zhizhi Cloud has invested a large number of back-end cloud servers and related technical means to reduce the difficulty of accessing the client side and ensure the smoothness of the user's quality inspection without worrying about intellectual inspection. The capacity of the cloud backend, not to worry about the traffic will be wrongly checked, missed check, billing error and other issues.
Automatic alarm mechanism
In the tens of thousands of lines of real-time analysis of the call, for the results of each call recognition, Zhijian cloud needs to accurately determine whether the call should trigger an alarm from the massive public scene library and the customer's private category library, so this detection is required to determine The period must be in the order of milliseconds, and during this period, if an alarm is generated, it must be accurately sent back to the user platform from a large number of inspection users.
Outlook
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