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Wisdom teeth technology smart full customer service solutions

2017-11-29 13:56:51 Author: Source:CTI ForumComment:0  Click:


First, wisdom teeth customer service profile:
Wisdom teeth customer service is focused on providing a new generation of smart full-service solution, through the cloud-based common customer service platform to help companies serve customers from websites, WeChat, Weibo, App, phone, mail and other channels; dedicated to liberation through artificial intelligence technology Customer service productivity helps corporate customer service to increase sales and reduce costs. Currently, it has served 70,000 enterprise customers including China Mobile, China Unicom, Didi, LeTV, Yixin, and New Oriental.
Second, wisdom teeth customer service professional team
AI-driven customer service: We are completely different from the traditional customer service system, through the most advanced artificial intelligence algorithms to transform all aspects of customer service, improve sales and reduce costs.
Top VC investment: Wisdom tooth technology has obtained over RMB 100 million of investment from top-level venture capital institutions and listed companies such as the real-world fund, China Capital, IDG Capital, and Tolstoy.
Unified customer service platform: Wisdom teeth customer service consists of online customer service + robot customer service + call center + work order system + AI big data analysis platform + open platform six product modules, covering all aspects of customer service.
The selection of 70000 customers: Since its establishment, wisdom tooth technology has served 60,000 customers and covered 26 industries including e-commerce, consumer spending, education, finance, medical care, and corporate services.
Third, wisdom teeth intelligent customer service era solutions
1, Omni-channel access, wisdom teeth customer service unified management
Regardless of whether your customers come from desktop websites, mobile websites, Weibo, WeChat, App, or wisdom tooth customer service, they will all respond and manage.
2. Unified smart full customer service solution
Wisdom teeth customer service combines online customer service + robot customer service + call center + work order system + AI big data analysis platform + development platform six product modules, customer interoperability, data exchange, a system to solve all customer service problems.
3. Pre-sales: Acquisition - Attraction - Conversion - Analysis Full Stream
On-line and on-call customers, through the "pass-to-attract-transform-analysis" full-process service, help companies better acquire customers and analyze the efficiency of customers' conversion on all marketing channels, thereby increasing business sales.
4, repeat the question machine, save 70% cost
Wisdom tooth customer service believes in driving everything through AI, and successfully helps companies to save 60% to 90% of customer service costs through the best customer interaction and dialogue engine in the world that is built on the basis of “Knowledge Mapping + Deep Learning + Intention Recognition”.
 
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