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Teleopti Receives Highest Overall Satisfaction from Suppliers in WFM Reports
CTI Forum (ctiforum com) April 18 news (compiled Lao Qin): Teleopti (WFM) solutions provider Teleopti announced that in the past 4 years, DMG Consulting's WFM product and market report... [full text]
Rostelecom, Tekhnoserv provides online chat platform for VTB
The Russian company Rostelecom Call Center, a subsidiary of the national operator Rostelecom, cooperated with Tekhnoserv Consulting, an affiliate of Integrator Tekhnoserv, to provide a remote for VTB Bank... [full text]
Jabra Releases Business Earphones That Meet Call Quality and Security Engage
Jabra Engage is a new DECT wireless professional headset designed for the challenges faced by the phone-centric business. Jabra Engage provides excellent call quality and improves customer satisfaction... [full text]
Altares D&B Selects NewVoiceMedia as Contact Center Partner
NewVoiceMedia, a global cloud contact center and internal sales technology provider, announced that Altares D&B has chosen its platform to create an emotional customer experience to improve the services it provides to European customers. [full text]
Equipment Manufacturing Digital Transformation and CRM Selection Guide
In recent years, the competitive situation in China's equipment manufacturing industry has become increasingly fierce. The downward pressure on the overall economy and the pressure of rising production costs and labor costs have forced the manufacturing companies to change the traditional concepts of production and management concepts, increasing... [full text]

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