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Infocomm: AoO Smith (Nanjing) Call Center Case Sharing
Junxun is one of the earliest professional companies involved in the field of enterprise-level call centers. After more than 10 years of market research, exploration and practice, it has become a leader in enterprise-level call center solution providers. CallTh... [full text]
Changyuan omni-channel customer service system assists Jinxiang Automobile Group to create a standardized service system
Jinxiang Automobile Group is a company with 14 taxi companies, more than 20 4S shops, and a car financing leasing company (HongGong Financial Leasing) and a large-scale automobile used car shopping mall in various industries in Hunan Province. .. [full text]
Chongsin Call Center Helps China University of Petroleum to Create High-level Butler Service
Project Background China National Petroleum University is a key university directly under the Ministry of Education. It is one of the key universities under the National 211 Project and has established a major platform for the development of superior disciplines and has established a graduate school. China Petroleum University logistics management... [full text]
Changxinda Builds Call Center Training Platform for Qingyuan Vocational and Technical College
Project Background Qingyuan Vocational and Technical College was established in 2002. It is a comprehensive public institution of higher learning approved by the People's Government of Guangdong Province, filed by the Ministry of Education and organized by the People's Government of Qingyuan City. College has more perfect teaching... [full text]
ICICI Bank Implements Customer Experience Transformation with Genesys Solution
ICICI Bank, India's largest private bank, is a respected financial institution with 4,050 branches and 12,475 ATMs nationwide. For a long time, the bank's contact center has managed each channel independently,... [full text]

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