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Genesys Yin Xu Column

2018-04-02 11:06:53 Author: Source:CTI ForumComment:0  Click:


Senior Solution Consultant, Genesys, Master of Business Administration, Northwest University, Call Center Industry Expert, Yin Xu
Yin Xu, Senior Solution Consultant of Genesys, Master of Business Administration in Northwest University, Call Center Industry Expert, once worked for many famous ICT companies such as Huawei and ZTE, worked in Genesys from 2013 to 2018, and developed the technology for contact centers. The industry application has in-depth observations and unique insights. It focuses on the application scenarios of big data analysis, artificial intelligence and cloud computing in the contact center.
   Yin XuMain article:
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