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ALE focuses on five industries to help companies transform digitally

2018-05-15 13:25:19 Author: Ma Wenying Source:CTI ForumComment:0  Click:


Under the circumstance of a series of policies including Internet+, China Made 2025 and Digital China, as well as the One Belt and One Road initiative, China’s digital economy already has a very good development environment. The digital transformation is imminent. For enterprises, if they do not advance, they retreat, and if they slow, they also retreat. How to face and grasp this opportunity has become a hot topic of concern. Recently, the Alcatel-Lucent Corporate Communications 2018 National Tour Beijing Station was officially launched. During the event, Shi Xiaoming, Chairman of Alcatel-Lucent Enterprise Communications (ALE) China, accepted an interview with the media including the CTI Forum to discuss and discuss the development of the industry and the challenges faced under the “Digital China” strategy.
Alcatel-Lucent Enterprise Communications (ALE) President of China Shi Xiaoming
Alcatel-Lucent Enterprise Communications (ALE) is a provider of century-old communications equipment and solutions. On October 1, 2014, 85% of Alcatel-Lucent's corporate communications business was acquired by China Huaxin, a subsidiary of the SASAC. Last year completed the acquisition of the remaining shares; ALE has become an investment and actual holding company of the SASAC. With the background of "state-owned enterprises," ALE is more aware that the digital economy is becoming an important driving force for China's industrial upgrading and productivity enhancement.
ALE, as a century-old shop, has accumulated rich customer service experience, through the low-key and pragmatic innovative spirit, providing enterprises with digital transformation programs to help corporate customers better grasp the opportunities and opportunities for transformation in the digital era. ALE is committed to creating interconnections between all things through technology, providing companies with the network and communication solutions they really need through global breadth of business and business depth that meets localization needs, and meeting enterprise self-construction, cloud deployment, or blending Need for different modes of deployment and so on.
Shi Xiaoming stated that "the digital transformation is transforming the business process and business model of the company, achieving higher efficiency at a lower cost, and creating greater business value for the company, while also bringing a better experience to end users. To some extent, only by truly understanding the needs of customers will we be able to better implement digital transformation.”
Talking about the ALE 2020 vision, Shi Xiaoming stated that “The vision of ALE is to become a leader in hybrid cloud communications, a leader in CPaaS (communication platform as a service), and a leader in network architecture with IoT capabilities. ALE is a long-established communication device and solution. The suppliers have more extensive customer service experience, products and solutions, and digital transformation related products and solutions cover areas such as artificial intelligence, Internet of Things, cloud, network security, etc. They can truly understand the needs of customers and help enterprises achieve digitalization. As a result, we are confident in achieving this vision.”
Focus on five industries to promote digital transformation
Digital transformation cannot be achieved simply by piggybacking a cloud platform. It requires partners not only to be familiar with industry characteristics and control of future trends, but also to have excellent technical and service support.
Shi Xiaoming pointed out that the first step in the digital transformation path is to create a platform, the second is to establish an ecosystem, and the third is to implement a data-driven decision-making process. Finally, digital transformation will bring about business model innovation and help customers obtain business value.
ALE accumulates technology in communications and networking for many years, and in the process of business cooperation with customers and related ecosystem partners, it firmly grasps the user experience and business process as the core and continuously enhances the capabilities of existing products. Expanding into related technology areas such as Internet of Things, cloud communication, and instant messaging, enabling users, especially industry users, to deploy targeted solutions based on their own needs and in combination with technological trends; The competitiveness of business transformation also fully protects existing investments.
At present, ALE focuses on providing leading digital transformation solutions in the five industries of government, education, transportation, medical care, and hotels.
For example, in the medical industry, with the development of science and technology and mobile Internet, the hospital's network infrastructure needs to meet many new needs, including the need for hospital staff and patients to access the Internet in hospitals, and medical equipment (such as infusion pumps, patient monitors, etc.) Image acquisition equipment, etc.) networking and bandwidth requirements. On the other hand, traditional communication systems also show deficiencies in many aspects of hospitals, such as mutual cooperation among medical personnel, effective communication between doctors and patients, sharing and dissemination of various types of medical information, and the need for more efficient communication applications. appear. To this end, ALE will provide a series of network and communications application deployment recommendations to help hospitals build "digitally-linked hospitals" with a view to serving the future now.
In the hotel industry, Alcatel-Lucent Enterprise Communications is helping to transform global hotels and real estate into digital services in order to meet the growing demand for personalized experience in the hospitality industry. Everything from scheduled rooms, room service to checkout can then be done on a new generation of devices by pressing a button or touching the screen.
“At present, more and more companies are actively embracing digital transformation. They have adopted ALE's solutions and products, and have also brought significant advantages in digital competition while improving the operational efficiency of enterprises,” Shi Xiaoming said. "Our goal is to promote digital transformation by focusing on the five major industries in the context of the Internet of Everything, and to provide Internet and communication services with Internet of Things capabilities to create flexible models and new services for everything."
The best partner ecosystem helps companies build a digital future
In this exhibition, ALE has released five industries that will be focused on in the future - with a focus on the hospitality, healthcare, government, education, and transportation industries. As well as a series of products and solutions, it explains how ALE has helped customers to innovate and become a trusted partner in digital transformation.
According to the introduction of ALE's 2017 partner increase of 15%, at present, ALE has 2,900 business partners worldwide, including 134 active members. Globally, ALE helped Carrefour, PayTren, and China Lodging Group to complete the digital transformation.
Shi Xiaoming disclosed that “In the future, we will make breakthroughs in accordance with the conditions of the five major industries, such as hotels and medical industries. We hope to find more partners to work together to create an ecosystem with industry traits and keeping pace with industry development and user needs. ring."
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